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Planning guide

Setting up employee benefits: where to start

The short answer

If you are introducing benefits for the first time, begin with the commitments you already make and the problem you want the new arrangement to address. An employee-benefits broker can help you compare insured benefits. Ask separately who will handle pensions, payroll, employment terms and any other work outside that broker's scope.

No insurer recommended

Record the starting point

List the arrangements already in place, their renewal dates, your sick-pay commitments and the questions employees raise. Separate an existing promise from a benefit you are considering. Name the person who can approve the budget and the person who will administer the arrangement.

Prepare the discussion about cover

Use the benefit guides to write down the decisions you need help with. Do you want to discuss access to private treatment, support with everyday health costs or financial protection when somebody cannot work or dies? Bring the existing policy documents to a secure discussion. Do not put employee health information into a general enquiry form.

Choose the adviser and agree the work

Ask which arrangements the adviser can help with, what information is needed and which questions require another specialist. Use our broker-selection guide to compare the service. Alltoogether is a UK employee-benefits broker; our service explanation describes how we approach the relationship.

Before announcing cover

Confirm the terms, eligible members, start date and administration responsibilities with the provider and adviser. Agree what employees need to know, where the documents will be and how they can ask a question or make a claim. Do not announce proposed cover as active before it has been confirmed.

Review as work changes

Review the arrangements when responsibilities, working patterns or existing commitments change. Keep a record of what was considered, what was decided and when it will next be checked. Growth is a reason to review the work; it does not prescribe one benefits package.

What this guide is, and is not

Limitations

This guide is general information about preparing an employee-benefits arrangement. It is not advice about the suitability of any product for you or your employees. Cover, eligibility, exclusions, limits and price depend on the policy and the arrangement. Confirm them with the provider or your adviser.

ZF

Zak Fenton · Founder, Alltoogether

Written by Zak Fenton, MSc Workplace Health and Wellbeing (Distinction), founder of Alltoogether, a UK employee-benefits broker and workplace-health platform. Alltoogether is an appointed representative of Sante Partners Ltd, which is authorised and regulated by the Financial Conduct Authority (914023).

Last reviewed 15 September 2026.

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